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  1. Knowledge Base
  2. FAQ

FAQ

Frequently asked questions

General

  • Support and opening hours
  • What certification does the data center hold?
  • Which DNS resolvers can I use in your network?
  • How do I create a DNS record for a domain in the domain ordering system?
  • Are you operating a mirror server?
  • How fail-safe is the Internet connection in the 23M data center?
See all 7 articles

Customer Management / Captain

  • What does the 95% traffic calculation mean?
  • How do I create an rDNS record?

Colocation

  • Rules for the use of our Colocation
  • Information on shipping to the data center
  • How do I get access to the Telehouse?
  • What is power provisioning?
  • Your tools in the data centre
  • How is power provided in the rack?
See all 10 articles

Dedicated Server

  • How can I reboot my dedicated server?
  • What is IPMI/iLO?
  • How can I use my ILO/IPMI
  • The IPMI / iLO console does not work
  • How do I connect to the VPN to administer my server via the management interface?
  • Can I connect an external USB hard drive to my server?
See all 9 articles

Network

  • Can we use BGP communities?
  • Data protection when using our DDoS protection
  • What details do you need from us for the subnet announcements?

Managed Services

  • For whom do we offer Linux management?
  • Installing the backup agent on a Linux system
  • What is Managed Backup?

S3 Storage

  • Is it possible to restrict access to a bucket in S3?
  • Is it possible to display the size of individual buckets?
  • Using S3 with SDKs and applications
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23M GmbH

Johann-Krane-Weg 18

D-48149 Münster

Phone +49 251 933 944 0

Mail info@23M.com

Produkte

  • Dedicated Server
  • Colocation
  • Cloud Server
  • S3 Object Storage

Unternehmen

  • Über 23M
  • Infrastruktur
  • Jobs
  • Kontakt

Links

  • Helpdesk
  • Statuspage
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