You should have already received the login details for our customer portal in a previous mail.
Here's a short introduction for you, how to connect to a server:
1. Login to our VPN portal with the following details:
https://vpn.23media.com
User: already known
Password: already known
(Don't hesitate to notify us if you lost your logins)
2. After logging in to the VPN portal the openvpn application is automatically downloading. Right after the download you can install the program and login to our VPN.
3. The VPN gives you the possibility to use the ILO/IPMI remote management of your servers.
The next step is to login to the server. You can find the IP details in the customer portal.
You can login to the ILO/IPMI via browser. There you can connect to the remote console, reboot the server, or you can also mount virtual media.